We can relieve the pressure and hassle of supporting and managing your website using our in-house resources.

Our support experts are always available to ensure your website is kept up-to-date and running as it should be. We offer high quality support that includes secure and robust hosting, maintenance and updating services, and website security and disaster recovery.

We offer differing levels of support packages, according to the kind of priority turnaround and response to issues you need, and whether you want ad hoc or ongoing support.

Hosting

Optimised for speed and security, our website hosting includes automated daily backups, automated security scanning and Secure Sockets Layer (SSL) support.

Maintenance

We provide a comprehensive range of WordPress maintenance plans to suit organisations of all sizes.

Maintenance can include updating plugins and themes, as well as the WordPress core, which is regularly updated to provide optimum security.

Additionally, you may want to guarantee that your website is performing at its very best, and for this we offer speed and content optimisation services.

Website Security and Disaster Recovery

Keeping your website secure is the most fundamental of all support services. It’s vital to the ongoing success and availability of your business. Our team is experienced in WordPress security and can protect your website against the most critical security risks. We can also be on hand to respond rapidly should your site be compromised ad need restoring.

Having to restore your website is not something you want to think about. But safeguarding your website with our WordPress backup service ensures we always have a safe copy of your website in the event of the unthinkable.

Quality Assurance

Pragmatic have a dedicated, in-house Quality Assurance team, who assess each of our websites as an integral part of our production process. Quality Assurance is a critical part of any software development process, so we are pleased to offer it as a standalone service. We offer a wide range of testing services, including:

  • Functional Testing
  • Device and Browser Compatibility
  • Accessibility Compliance
  • Mobile Device Testing
  • Usability Testing
  • Quality Assurance Audit

If you need to get hold of our Support team directly, please call 01273 613780.

Privacy Information:

Pragmatic are the sole controller of the information you submit here.

We may process this information for the purpose of offering, marketing and selling relevant goods and/or services to you.

The legal basis for this processing is our legitimate interests, namely the effective administration of our business.

We are likely to transfer this information to countries and organisations outside of the EEA. Transfers of this kind are undertaken only insofar as is necessary for the effective administration of our business

You have numerous rights in relation to any personal information you provide to us.

Please read our full Privacy & Cookie Notice for detailed privacy information

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